Michael Richard Salon Policies
LATE ARRIVALS
CANCELLATIONS & NO SHOWS
LATE ARRIVALS
At Michael Richard Salon, we believe in running on schedule, so that you never have to wait on us. In order for our hair stylist to do so, it is important that you arrive to your appointment on time.
If you are running late, please notify us by text or calling in. We may or may not have time to continue your services.
If we are running b
At Michael Richard Salon, we believe in running on schedule, so that you never have to wait on us. In order for our hair stylist to do so, it is important that you arrive to your appointment on time.
If you are running late, please notify us by text or calling in. We may or may not have time to continue your services.
If we are running behind, your stylist must notify you at least one hour prior by text.
CONFIRMATIONS
CANCELLATIONS & NO SHOWS
LATE ARRIVALS
Your scheduled appointment must be confirmed 3 days prior to the scheduled date.
All guests will receive a text notifying them to confirm through the link provided.
We will attempt numerous times to confirm your appointment. Unfortunately, if our salon or hair stylist are unable to reach you to confirm, your appointment may be cancelled.
CANCELLATIONS & NO SHOWS
CANCELLATIONS & NO SHOWS
CANCELLATIONS & NO SHOWS
We understand that having to cancel or reschedule may be unavoidable, however, we kindly ask you to do so in advanced. This allows your stylist to fill that appointment spot again.
No-Shows are not appreciated from our salon hair stylist and will result in a 50% charge of the total amount of your scheduled service. Repeat no-show viola
We understand that having to cancel or reschedule may be unavoidable, however, we kindly ask you to do so in advanced. This allows your stylist to fill that appointment spot again.
No-Shows are not appreciated from our salon hair stylist and will result in a 50% charge of the total amount of your scheduled service. Repeat no-show violators may be banned from scheduling any future appointments.
CHILDREN
CHILDREN
CANCELLATIONS & NO SHOWS
We love children and most of our staff have children...
Children will not be able to accompany you to the stylist station while you get your hair service.
We want all our guest to enjoy their experience, all children must wait quietly at the front unless they are receiving their own hair service.
DEPOSITS
CHILDREN
DEPOSITS
Michael Richard Salon requires a deposit for certain services. The deposit will go towards the services, but all deposits are nonrefundable and non-reschedule. However, the deposits can be transferred to another person. If the original client cannot make it or change their mind.
REFUNDS
CHILDREN
DEPOSITS
Services: no refunds on services; we do not offer refunds on any services provided. If you are dissatisfied with a service, please notify us within five business days, and we will work with you to make it right.
Products: no refunds on prepaid or special ordered products. If you’re not satisfied with the product that you purchase, we wi
Services: no refunds on services; we do not offer refunds on any services provided. If you are dissatisfied with a service, please notify us within five business days, and we will work with you to make it right.
Products: no refunds on prepaid or special ordered products. If you’re not satisfied with the product that you purchase, we will gladly exchange it for another item from our retail selection. However, you must inform us within three business days of purchase.
Salon Promotions
All highlight packages 10% off, booked online only, with select stylists. Redeemable with Stylist Nani, Connor, or Paulina. Book online for 10% off
Please click on the booking link to redirect to booking site to book appointments or text us at 281-608-5103 and our guest are team will still be able to assist you.